What do you use to build websites?

JLT Creations uses the WordPress platform to create websites, though we’d never force a client to use it. If a client prefers to use a different platform, JLT Creations is amenable to building on it.

We do not discriminate regarding the web hosting service our clients choose to use, either. Siteground, GoDaddy, HostGator… it’s all the same to us.

Read more about domains, web hosts and platforms here.

"Will I be able to update/maintain the site on my own after you're done?"

Yes. Every client receives a 45-minute education session reviewing how their new site functions, how to update it, and how to make changes to it. If at the end of the session you need more education, or you decide you don’t want the responsibility of maintaining your site, a custom quote for those services will be provided.

Are your fees negotiable?

No. After the initial consultation a proposal will be drafted outlining the scope of work, timelines, expectations from both parties regarding content submission, approval of work, pricing, payments and more. Proposal pricing is firm and clauses will be in the contract to address additional work the client wants performed in respect to a particular project. New projects will receive a new proposal with new pricing.

Please view the following video to understand why this policy is in place:

Do you offer payment plans?

Once a package or proposal has been agreed to and a contract signed, payment is due in full. Work will not begin until payment is received. For those needing to pay over a period of time instead of all at once, consider taking advantage of PayPal’s line of financing.

What payment methods are available?

JLT Creations accepts payment online via debit, credit, or bank transfer through Wave Apps, with more relationships with payment processors in the works. Please discuss any potential payment obstacles during the free consultation, and we’ll work toward finding a mutually-agreeable resolution.

Are there any discounts or promotional sales?

If and when JLT Creations opts to provide discounted services or offer promotional sales, only those on the mailing list will be notified and provided a code to use at checkout to receive said discounts. Joining the mailing list is free and subscribers may unsubscribe at any time. Subscriber information is not shared, rented out or sold.

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